How Do I Contact P&O Customer Service?

You can easily contact P&O cruise customer service by calling their customer help number 0344 338 8003 / 1(833)653-6333(OTA)if you are calling from overseas. The process to reach out to the cruise line using the phone number is mentioned below:

  • Go to P&O Cruises official website.
  • Click the "Contact us" link at the bottom of the homepage after you're on the website.
  • Click the "Call Us" option to obtain the official number.
  • To talk to the P&O Cruises customer service executive, dial the number once you have it.
  • Now, carefully listen to the Menu.
  • Press 1 for new booking and cruise inquiries.
  • Press 2 for existing booking and changes to your itinerary.
  • Press 3 for a special request.
  • Press 0 to speak with a customer service representative.
  • Please hold while the call is being connected to the next available representative.

Keep in mind that if you are calling overseas, international calling rates may apply.

Live Chat

The other best way to get in touch with P&O cruise is using the live chat feature available on the cruise line's official website. In order to get in touch with the executive using the live chat, one must follow the process mentioned below:

  • Visit P&O Cruises official website.
  • Once on the website, click on the “Contact us” option located at the bottom of the page.
  • Now, on the Contact Us page, click on the “P&O Cruises Live Chat” option to initiate the chat with the executive. 

For any kind of support, including booking needs and prompt responses, the live chat service is excellent. However, keep in mind that the live chat feature will only be accessible during business hours when advisors are available.

Email Form

To contact P&O Cruises via email, you can use the email form available on their official website. This method is particularly useful for non-urgent inquiries or if you prefer to document your questions or concerns in writing. 

To get started, visit the P&O Cruises website and go to the 'Contact Us' section. Here, you will find the email form specifically designed for customer inquiries. Fill out all the required fields, and make sure that you provide your personal details, including your name, email address, and booking reference number if applicable. 

It's important to include a thorough description of your inquiry or issue, along with relevant details, such as your travel dates. The more information you provide, the better the customer service team can assist you. 

Once you have completed the form, submit it, and you should receive a response from the support team shortly.  Using the email form is a convenient way to get in touch with P&O Cruises while ensuring your communication is clear and organized.

You can check the P&O Cruises website's frequently asked questions area before contacting customer support. The website's FAQ page answers all of the questions that customers have about reservations, cancellations, pet policies, assistance requirements, and special accessibility needs. This section provides responses to various common questions that a customer may have. So, before contacting the customer service representative, make sure to read the website's frequently asked questions section.

Conclusion

Travelers choose P&O Cruises because of their customer service department's accessibility. Any of the methods listed above can be used to simply contact the cruise company if a passenger has questions or concerns about anything. You can contact the cruise line by a variety of methods, including phone and email, depending on what works best for you. However, before reaching the cruise line it is advised to check their operating hours.