How Do I Contact Regent Seven Seas?

Are you considering booking a trip with Regent Seven Seas, or have you already secured a ticket with them? No matter at what point you are in your journey, you might require assistance. Regent Seven Seas thrives on providing assistance to its passengers through its dedicated customer service team. Travelers have multiple communication channels; this article will help you explore your options.  

Methods to reach Regent Seven Seas Cruises customer service

Phone Call: You might have multiple queries regarding your travel. Dial Regent Seven Seas Phone Number 1.844. 4REGENT (1.844. 871.7205) / 1(833)653-6333(OTA) to connect yourself with their customer executives. They are available to take your calls between 07:30 and 16:00 HKT from Monday to Friday. The hours of operation on Saturday are 07:30 to 14:00 HKT. Avoid making calls during non-working hours or on Sunday, as they do not operate during these times, and you might not get a response from their end. 

The Regent Seven Seas will handle your queries related to reservations, price, discounts, refunds, cancelations, and ticket modifications after booking. Whether you require assistance before or after the booking, their customer executives are available to help you in the best possible manner to make your travel smooth and enjoyable. 

Office Address: If you have concerns regarding your cruise experience, visiting the Regent Seven Seas Cruises office can provide you with the assistance you need. Located at Unit 2001, 20/F, 28 Stanley Street in Central, Hong Kong, the office is a dedicated space where passengers can meet with their travel agents. During your visit, you can engage in detailed discussions regarding any issues or questions you may have, ensuring that your concerns are heard and addressed. Whether it's about itinerary changes, accommodations, or other travel inquiries, the staff is there to guide you and enhance your overall cruising experience.

Submit an Inquiry: For most queries, you can rely on the FAQ section of Regent Seven Seas Cruise. However, if you cannot find your answer, you always have the option to submit your query. You will get the “Submit an Inquiry” option on the Regent Seven Seas Customer Service page. Tap on the option, and a form will appear on the screen. Fill out the form with the required details, such as reservation number, name, number, email, etc. Write your query in the message box and submit the form. The cruise will connect you via email. 

Post Cruise Inquiries: On the “Submit an Inquiry” page, you will get the link to the post-cruise inquiry form. Open the form and fill it out with necessary details such as name, reservation number, email address, ship name, sail date from, and select option in What do you need help with section in the form. Afterward, get into the comment box, explain your query thoroughly, and submit the form. An agent from the cruise line will contact you within 24 hours or share the details with you through email. 

Conclusion 

Customer service is an ultimate support to the passengers in making their journey smooth and hassle-free. The customer support team of Regent Seven Seas Cruise directly handles the queries of passengers. There are multiple channels available for passengers, helping them to connect with a representative immediately and discuss their concerns thoroughly. The above information will help you understand the communication channels option and how to communicate with them.